Return Policy

Core Principle
      We prioritize customer satisfaction with every order
      Flexible return support is provided for all eligible purchases
      All requests are handled fairly based on standard guidelines
      Processing speed may vary with overall request volume
      We aim to respond to all inquiries within a reasonable window
Return Eligibility
      Item condition requirements
      Original, unused state with no signs of wear or washing
      All tags, packaging and accessories kept fully intact
      No alteration or damage caused by the customer
      Timeframe requirements
      Request submitted within a reasonable period after delivery
      Special items may follow additional notes stated on product pages
Operation Process
      Step 1: Submit request
      Contact support with order number and return reason
      Wait for official review and approval
      Step 2: Ship the item back
      Follow the provided instructions for packaging and shipping
      Use a trackable service for delivery security
      Step 3: Receive resolution
      Item inspected upon arrival
      Refund or exchange processed after approval
Cost Description
      Customer-paid scenarios
      Returns due to personal preference or sizing issues
      Original delivery fees for non-our-error returns
      Our-paid scenarios
      Returns caused by damaged, defective or incorrect items
      Additional shipping costs arising from our operational errors
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.